FREE SHIPPING ON ORDERS FROM $100
Frequently asked questions
What about customs fees, duties, and taxes?
We cover customs and duties on your order in most cases. Some countries impose tariffs or taxes, and couriers may add handling or brokerage fees at delivery. Those fees are the responsibility of the recipient.
Do you ship internationally?
Yes, we ship worldwide.
Do you accept returns or refunds?
No, we do not offer returns. Refunds are only issued if your item arrives defective.
How long will it take to receive my order?
Processing takes 1-7 business days before your order ships. Customized pieces usually take toward the longer end of that window. Once shipped, delivery usually takes 10-12 days.
What if my item arrives defective?
Email us at info@khalanistudios.com within 3 days of delivery with your name, order number, and clear photos of the defect. We'll resolve it with a refund, replacement, or store credit, depending on the case.
